A 99.9% Server Uptime
We have set up our website hosting platform using dependable hardware components and significantly customized software. Our administrators have installed a tweaked version of SELinux on all our physical machines in order to ensure the highest level of security and dependability. We’ve installed several anti–DoS tools coupled with highly efficient firewall software to make sure our network is unassailable and secure.
All website hosting plans packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s important that you also set up your own network architecture. For this reason, we built a custom–configured internal network in all our data center facilities. Relying on first–class Juniper routers and switches, our internal network allows for extraordinarily fast data transmission rates and is completely redundant.
This way you will take advantage of a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, no matter which web hosting plan you have chosen.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are not satisfied with our web hosting services, or if you think that they are inadequate, or if you decide that you need to use a VPS web hosting plans rather than a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll retain complete control over your domains even if you close your web hosting account with us.
24/7 Technical Support
We’ve cautiously handpicked each member of our 24x7 support team to make sure that we can offer the best support that you can possibly get. Each of our technicians has lots of years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. What’s more, they are available to you 24x7 – you will be able to get in touch with them at any time and they will respond as soon as possible.
Their average response time is under 20 minutes, whereas with other web hosting providers you are forced to wait around for days. And we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be responded to in under 1 hour.