1 hour ticket response
MonkeyBizHosting.com’s team of techs is devoted to giving fast answers to each of your queries. We’ll examine your tech support ticket the second it has been received and will respond with a solution to your problem within maximum 1 hour after the trouble ticket submission. In fact, our average trouble ticket response time is 20 minutes.
A First–Class Customer Support Service
We’ve got a team of web hosting support technicians who are ready to respond to all your inquiries anytime you need support. Almost all our client support staff members have lots of years of experience in the website hosting plans realm, which means that you can always count on swift and detailed answers to your queries.
An Intuitive Help Center Section
Included in the Control Panel is an intuitive Help Center section, which includes a variety of sources of information. You can browse through a frequently updated knowledge base featuring web hosting account management articles and web site administration articles, check out the step–by–step video tutorials or explore the F.A.Q. library.